Mentor & Counseling

Privacy Policy

Welcome to The Mentor and Counseling (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal and sensitive information.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number

  • Client Information: Intake forms, session notes, personal concerns (shared voluntarily)

  • Appointment Details: Booking information, session preferences

  • Technical Data: IP address, browser type, device data

  • Communication Data: Emails, messages, or inquiries

2. How We Use Your Information

We use your information to:

  • Schedule and manage counseling or mentoring sessions

  • Provide personalized support and services

  • Communicate with you regarding appointments or inquiries

  • Improve our services and website

  • Send optional updates or resources

3. Confidentiality of Counseling Information

We respect strict confidentiality standards. Information shared during sessions:

  • Will remain confidential

  • Will not be disclosed without your consent

Exceptions may apply where disclosure is required by law, such as:

  • Risk of harm to yourself or others

  • Legal obligations or court orders

4. Sharing of Information

We do not sell or rent your personal data. We may share information with:

  • Secure scheduling or payment platforms

  • Legal authorities if required by law

  • Licensed professionals (only with consent if applicable)

5. Data Security

We implement reasonable safeguards to protect your personal and sensitive data. However, no system is completely secure.

6. Cookies & Tracking

We may use cookies to:

  • Enhance website performance

  • Analyze visitor behavior

  • Improve user experience

7. Your Rights

You have the right to:

  • Request access to your data

  • Request corrections or deletion

  • Withdraw consent at any time

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

10. Contact Information

📧 Email: edzcounselling25@gmail.com
📍 Address: 13335 115 Ave. Surrey BC

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